Shipping Information

 


 

How much does delivery cost?
The Acer Store offers Free Delivery for all orders.

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What is your Shipping Policy?
  1. Our Free Delivery takes 3 to 5 working days. Depending on when you have placed your order, however, it might take up to 2 working days to process your order. Once your product/s have shipped, you will be notified with an email.
  2. Shipping times are estimated in business days.
  3. Weekend deliveries are not possible.
  4. We cannot ship to PO Boxes neither will a change in the delivery address will be accepted once the order has been dispatched.
  5. You cannot change the delivery address once you have placed your order. Please make sure during the checkout process that you have entered all information correctly.
  6. All shipments require a signature at delivery. 

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Do you ship to my country?
Orders from the Acer Store SG can be shipped only within Singapore.

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Has my order shipped?
Please note that once having placed your order, it may take up to 2 working days to process it. Once your order is processed, it will be shipped and you will be notified with an email.

In case you have created a profile on the Acer Store, you can see your current order status .

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Can I change my delivery address for an order?
Please note that once you place an order you won’t be able to change the delivery address for that particular order. Orders with physical shipments are immediately sent to our fulfilment agency and our system can no longer retrieve or change them. In case you have made a mistake with entering your address and the shipment is undeliverable, the package/packages will be returned to our warehouse and we will credit your account.

Please note that you can maintain more than one recipient and delivery address in the Address Book section in My Account.

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